Information such as Real Name, Address, Home Phone Number, etc. must be changed by contacting our Technical Support group toll free at 1-888-214-3839; 24 hours a day.
To begin, you must provide us with your current username and password so that we can validate who you really are. Your username is the first half of your e-mail address ( e.g., if your e-mail address is jim@iowatelecom.net, your username would be "jim") and your password is either the one you use to dial up with or to check your e-mail.
Username:
Password:
Now provide the new password you would like to use. You will need to type it twice (for verification purposes).
Both fields will fill with asterisks (***) when you type. Passwords must be between 6 and 16 characters in length. Any typable character is allowed and is encouraged (numbers, special characters like @$^&(), etc.) to make the password more difficult to guess.
New Password:
Verify Password:
Step Three - Submit changes
Press the "Update" button and save your changes. Changing password information can take a few moments, so please click on the "Update" button only once and be patient.
